A Virtual Receptionist to include:
Call taking, messaging & diary services
To include: Cold Calling, Appointment setting,
Data cleansing, Campaign follow up calls,
Account management/Customer service calls
Telemarketing / Telesales, Data Cleansing and other outbound calls
Telesales is a cost-effective way of marketing to reach new potential customers for your business and keep in touch with existing customers by undertaking after sales customer care calls.
RM Business Services offer a telesales service which works in two important ways to keep your marketing costs down:
On your behalf RM Business Services are able to:
Cleanse and update existing data - going through records to ensure contacts are up to date or adding any extra fields required for more targeted marketing
Make firm appointments for you to visit potential new clients to offer your services and supply quotations
Make sure your existing clients are happy and obtain any additional business -remember a satisfied client will not only come back with future needs but is more likely to recommend you to others - contact us for details about our After Sales Customer Care telephone service.
Make direct contact with companies nationwide daily, obtaining and updating the information required to locate potential clients and gain the relevant details of the correct contact to improve all your in-house marketing
Promote your company, making your target area aware of your presence so when a need arises they know exactly who you are and how to contact you
Tele-Research Service, Customer Service Calls, Credit Control, Data Cleansing and building.
Telephone support from RM Business Services means more than just telesales - we can also offer an outbound calls for all your needs.
undertake client satisfaction surveys
follow up in-house marketing / promotional work
undertake call reminders for events and invitations sent
calls to cleanse/update and build data
calls to chase payments