Telephone Answering 
A Virtual Receptionist to include: 
Call taking, messaging & diary services 
To include: Cold Calling, Appointment setting, 
Data cleansing, Campaign follow up calls, 
Account management/Customer service calls 
Other Virtual Services 
Call us today on 01284 247030 or Email us on 

What our clients think of us! 

"We have used RM Business services for a number of years now; Rachel and her team very easily adjust to fitting in as virtual employees upon answering our business calls. Having made our office team smaller RM gives us the flexibility to keep our business professional without the need to re-employ at this stage which is top class during these hard business times.  
RM fit in with every aspect of our business and go out of their way to understand our and our customers’ needs; we receive many thanks from our customers for the polite and friendly way in which the calls are answered unknowingly on their part RM is in the driving seat. I can safely leave my business in their hands when I am out, on another call or just need 5 minutes out knowing that RM will keep my customers happy and the information they require. First class Rachel; you have really helped us enormously." 
"Last week Rachael spent several hours cleaning up my computer as it was full of stuff, is the only way I can describe it, now it is running better,everything is filed and has made life so much easier. Would recommend! " 
“Rachel and her team have delivered an excellent service exactly as required, on time and on budget, I wouldn't hesitate to recommend her company to anyone looking to outsource either their Telesales or telephone answering services” 
"Rachel and her team at RM Business Services are a brilliant virtual resource to our Company. Knowing that our calls will be answered promptly and professionally when we are all super busy is essential in maintaining our high customer service levels. When we are on the move our messages are sent to us so there is no delay. Great service and a great team!" 
"Rachel and the team provide a friendly, professional and efficient service - they are that good my clients think they are calling my actual office - 10/10 sheilas!!! " 
"RM Business services are a fabulous company, with professional, efficient and friendly staff. We have been working with them for a couple of years now and feel that they are part of the company. They will go the extra mile to make sure our customers are looked after and are flexible in their approach so that our needs are always met." 
"We are using Rachel and her team to support our small office team, and it is testimony to their attention to detail and professionalism that none of our clients are aware that we use this service. Our feedback and messaging from RM is very individual and works perfectly and seamlessly, both for our staff and, more importantly,our clients. We constantly recommend RM to our contacts, and would have no hesitation whatsoever in continuing to do so." 
“Rachel handled a telemarketing campaign . She worked methodically through the database was eager to help and a pleasure to do business with.” 
"Great service, reliable and on point." 
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